Mark is an executive manager who thrives when working in a team environment. His goal is to apply the expertise of CIPS along with his own passion for excellence in order to professionalise their people and systems and as a result, improve and grow their organisations. He has worked across various industries for more than 25 years in various management roles, both locally and globally, with a range of experiences in different environments including procurement. Originally in banking, he transitioned to more broadly based financial services focusing initially on insurance and risk management. He has held a number of strategy and consulting roles, especially in relation to key areas such as leadership and team building, with proven business, strategy and operation skills. Much of his consulting was focused on the areas of professionalism - quality improvement and change management – both internally and externally. He has assisted many organisations to transition into new strategies and methodologies. Many years of management consulting experience with a professional consulting services firm taught him key analytical skills as well as the importance of applied research. He also learnt the importance of developing teams through leadership, interpersonal and people management skills. In addition, working as a management consultant taught him how to develop strategies for companies by identifying and capitalising on competitive advantage. Mark has extensive experience in the distribution methodologies across different channels, including traditional and emerging distribution systems. His roles have covered most areas of organisational management, including: marketing and distribution including human resources, recruitment, selection, training and procurement. He has been responsible for operations in Australia and also across Asia Pacific. He has conducted strategic and operational consulting, training audits, development and implementation of training programs and systems, management performance workshops, sales operations and training system blueprint development, training effectiveness evaluations and developmental needs analysis. He has global experience and expertise in training and has conducted open and in-house training courses around the world. In his management roles, he has had responsibility for training and has implemented best practice methodologies in many companies. Mark is a highly rated lecturer, trainer and facilitator and is experienced in behavioral change management. Mark has spent many years in senior management roles of some of the largest institutions, both in Australia and Internationally - successfully growing company operations.